LoansFind’s Guide to an Official SASSA Status Check

official guide sassa status check
Official SASSA Status Check Guide – SRD R350

When I say “official SASSA status check,” I mean one thing: Verify your SRD application or payment outcome directly through South African Social Security Agency (SASSA) and South African government channels, not through a private site, WhatsApp group, or “agent” form.

The official guidance is clear on the safety rules that matter: applications and follow-ups are electronic, it’s free, and you should never share card PINs or CVV details with anyone.

What is SRD?

I treat “SRD” as shorthand for the Social Relief of Distress grant process: you apply, SASSA assesses eligibility, and then you track month-by-month outcomes and payment progress using a status check.

SRD (Social Relief of Distress) is a grant administered by SASSA. In practical terms, it’s a short application where you submit your identity and contact details so SASSA can assess whether you meet the SRD criteria for a given period, and then you use a status check to see each month’s outcome (approved, declined, pending) and any payment progress.

Is the SRD still running?

I anchor this answer on official policy decisions rather than rumours. As of February 2026, the SRD grant is still running, with payment cycles continuing and official updates published by SASSA and government channels.

The SRD grant has also been extended in government budget policy communications to run until March 2027 (commonly stated as 31 March 2027).

What is a SASSA status check?

I define a SASSA status check as the official lookup of my SRD grant outcome and payment progress using SASSA’s SRD channels, usually using my ID number and the cellphone number linked to the application.

SASSA Payment Dates

SASSA can publish an official payment schedule for the main social grants, and a separate SRD payment window that’s announced per month.

February 2026 main social grants (confirmed)

  • Older Persons Grant: Tuesday, 03 February 2026
  • Disability Grant: Wednesday, 04 February 2026
  • Children’s Grants (and remaining grants): Thursday, 05 February 2026

SRD grant payment window (latest official window published)

The SRD payment window is published as a monthly range (not a single fixed payday for everyone). The latest official SRD payment window SASSA published was:

  • January 2026 SRD window: 23–28 January 2026

Tip: For the current month’s SRD window, check the latest SRD updates on SASSA’s official channels, then confirm your personal payment progress via the official SRD portal: https://srd.sassa.gov.za

What you need

I keep this part minimal because the goal is speed and accuracy, not oversharing.

  • South African ID number.
  • The cellphone number used when you applied (the registered number is central to the SRD process).

Step-by-step: check your SRD status on the official SRD website

This is my default route because it’s the cleanest way to check directly in the SRD system.

  1. Go to the official SRD site and open the SRD status-check function: https://srd.sassa.gov.za
  2. Enter your ID number.
  3. Enter the cellphone number used on your SRD application.
  4. Submit to view your current status and any month-by-month outcomes shown.

Step-by-step: check your SRD status by USSD (no data)

I use USSD when I don’t have data or my phone signal is unstable, because it works without a browser.

  1. Dial *134*7737#
  2. Follow the prompts for SRD options.
  3. Enter the requested details and read the returned status.

Step-by-step: check your SRD status by WhatsApp

I only treat WhatsApp as “official” when the number is published by SASSA or the South African government. Use one of these published entry points.

Option 1: GovChat WhatsApp entry point (select SASSA)

  1. Open WhatsApp and message 0600 123 456
  2. Follow the automated prompts and select SASSA.

Option 2: WhatsApp line referenced for SRD

  1. Open WhatsApp and message 082 046 8553
  2. Follow the automated prompts and complete the verification steps requested.

Step-by-step: check your SRD status by phone (call centre)

I use the call centre when I’m blocked by a technical issue (for example, I can’t access the registered number) and I need help confirming what’s outstanding.

  1. Call 0800 60 10 11
  2. Follow the voice prompts for SRD/grant queries and provide your ID number when asked.

Step-by-step: check your SRD status by email

I treat email as a slower escalation route, useful when I want a written trail or I can’t complete a step via the website/USSD.

  1. Email SRD@sassa.gov.za
  2. Include your ID number and the cellphone number used to apply, then request a status check (keep it minimal and factual).

Two rules we keep strict

I keep these rules strict because they reduce payment confusion and protect you from common scams.

  • If you are not contacted for banking details after approval, don’t assume you will be paid “tomorrow”; official guidance states banking details are requested after approval.
  • Avoid third-party “status check” forms that ask for sensitive banking access or intermediated logins; official channels are the reference point for SRD.

Official SRD channels you can use

  • Website (SRD): https://srd.sassa.gov.za
  • USSD (SRD): *134*7737#
  • Call centre (IVR): 0800 60 10 11
  • Email (SRD): SRD@sassa.gov.za
  • WhatsApp entry point (GovChat): 0600 123 456 (select SASSA)
  • WhatsApp line referenced for SRD: 082 046 8553

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