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DebtBusters

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Author DebtBusters. Screenshot of DebtBusters website.
[Accessed December 12, 2022]

What Is DebtBusters?

For more than 17 years, DebtBusters has stood as a vital support for South Africans tangled in debt, helping them find their way back to firmer financial ground. Since opening their doors in 2008, they’ve guided tens of thousands—over 25,000 by their records—through the ups and downs, setting them on a path to a life free of debt’s shadow.

DebtBusters gets how tough debt can be—it’s not just numbers, it’s sleepless nights and constant pressure. They’ve made a real dent for their clients, cutting average interest rates from 21% down to as low as 3% in many cases, freeing up cash for the everyday things that matter. Operating under the umbrella of the Intelligent Debt Management (IDM) Group, South Africa’s top debt management firm, their Cape Town crew—over 350 strong—works tirelessly to lift that weight, no matter where someone’s coming from.

Debt Counselling to Bring Clarity

DebtBusters steps in where debt feels like a mess and maps out a way forward. Through their debt counselling process, they take a close look at a person’s income, expenses, and repayments, then sit down with creditors to hammer out one affordable monthly payment. Often, this means trimming interest rates and stretching out timelines—turning a heavy burden into something that feels doable again, giving folks room to breathe and refocus.

What sets them apart is how seriously they take each client’s story. They don’t dish out one-size-fits-all answers; they dig in, crafting a plan that matches someone’s real life and fighting for the best terms possible. It’s not just about scraping by—it’s about clearing the slate and building smarter habits for the road ahead.

Tangible Wins, Steady Progress

Over the past 18 months, DebtBusters has kept 524 families from losing their homes or cars, jumping in to stop repossessions and offering a fresh start. Their whole approach is about second chances, handing people the tools and know-how to take charge of their finances again.

For anyone swamped by payments and feeling boxed in, DebtBusters is there with experience you can lean on. They offer steady, proven support to help take that all-important first step toward a calmer, more secure financial future.

How Does DebtBusters Work?

DebtBusters is there with a kind, steady hand for people who feel stuck under a pile of debt, guiding them step-by-step to get their life back together. Their debt counselling isn’t just a list of tasks—it’s a way out, and here’s how they do it:

  1. Initial Consultation
    It all starts with a free, easy talk. A DebtBusters consultant meets with the client—often over the phone or online—and listens as they share everything about their money: what they earn, what they spend, and what debts are weighing them down. It’s a chance to get it all off their chest, with no one judging them.
  2. Financial Assessment
    Next, DebtBusters gets to work, looking closely at the client’s money details—how much they’re bringing in and how much debt they’re carrying. They check how tough things have gotten, making sure they understand the whole situation, not just a quick peek.
  3. Debt Review Application
    If debt counselling feels right, DebtBusters makes it official by sending an application to the National Credit Regulator. That’s the starting signal to begin fixing the mess, figuring out a new way to handle those payments.
  4. Negotiating with Creditors
    Then, they call up the people the client owes money to, working to get a better deal—smaller interest rates, more time to pay, or even a chance to clear some debts for less. It’s about making those monthly payments easier, so they don’t feel like a punch to the gut.
  5. Debt Restructuring
    Once the creditors agree, DebtBusters puts together a new plan—a simple guide with payments the client can actually afford. They explain it clearly, so the client knows how it’ll pull them out of the deep end.
    Legal Protection
    While all this happens, DebtBusters keeps the client safe under the law. The people they owe can’t take their car or cut their paycheck—everything pauses, giving them a bit of quiet in the middle of the mess.
  6. Debt Clearance Certificate
    When the client pays off that last bit of debt, DebtBusters hands them a Debt Clearance Certificate. It’s a sign they’ve done it—all the debts are gone—and they can start fresh with a clean slate.

Other Services

DebtBusters offers more than just one way to help with debt—here’s what else they bring to the table:

  • Debt Settlement – DebtBusters talks to creditors to settle some debts for less than what’s owed—a big help when the client’s facing a wall of bills they can’t climb over.
  • Credit Report Analysis – They look at the client’s credit report with them, spotting anything that’s hurting their score and sharing easy ways to lift it back up.
  • Debt Consolidation – For clients with too many payments to keep straight, DebtBusters can bundle them into one loan with a lower rate—but it’s just one part of how they help with debt.
  • Reckless Lending Claims – If someone lent the client money they shouldn’t have, DebtBusters steps in to fight back, trying to get some of that cash returned.
  • Legal Assistance – When the people owed money get tough, DebtBusters brings in legal help—working out deals or even standing with the client if it goes to court.
  • Financial Education – They teach clients how to handle money better—showing them simple ways to budget, save, and stay out of debt trouble later on.
  • Retirement Fund Management – DebtBusters also helps clients balance paying off today’s debts while keeping an eye on saving for later, so they’re not stuck picking one or the other.

DebtBusters – Debt review

  • Loan Type Debt review

Benefits of DebtBusters

  • Free guides to help you in-depth through debt counselling
  • Free self-analysis tests to determine if you need debt counselling
  • Free access to useful links to help you manage your debt
  • Become debt-free in 60 Months

Why Choose DebtBusters?

If debt keeps you awake at night, you’re not alone—lots of South Africans feel that same money pressure. But here’s the bright side: there’s real help out there, and it actually works. DebtBusters has been standing by people for years, walking them through debt review to get their money troubles under control. Here’s why so many folks stick with them:

A Track Record That Speaks for Itself

DebtBusters started back in 2008, and since then, they’ve helped thousands upon thousands of South Africans climb out of debt. They know the stress—the sleepless nights, the constant worry—and they bring simple, everyday solutions that really help people get back on their feet.

Reduced Monthly Payments

What if your monthly debt payments dropped by nearly half? That’s what DebtBusters tries to do when they talk to the people you owe money to. They push to lower those interest rates and set up a payment you can handle—one that doesn’t leave you feeling squeezed. It’s about giving you room to breathe while you work toward a life without debt.

A Break from the Phone Calls and Threats

Here’s something you’ll notice fast: once DebtBusters steps in, those nonstop calls and scary letters from creditors just stop. Debt review builds a shield around you, so you can focus on fixing things without all that noise and hassle in your ear.

Experts Who’ve Got Your Back

Debt can feel like a puzzle you can’t solve, but you don’t have to face it alone. DebtBusters has a team of smart, trained people who know this stuff inside out—they guide you through it, giving advice that fits your own situation. It’s like having someone who’s done this a hundred times showing you the way.

A Process That Doesn’t Drag You Down

Nobody wants to deal with piles of paperwork or extra stress. DebtBusters takes care of all the tough bits—talking to creditors, sorting out the forms—so you don’t have to. They make debt review feel like a clear, easy road ahead, not a big, tiring slog.

A Name You Can Count On in South Africa

With years of experience, plenty of awards under their belt, and tons of happy clients, DebtBusters has built a name you can trust across South Africa. They’re not just some random company—they’re a lifeline people turn to again and again.

If debt’s dragging you down and you’re ready for a change, DebtBusters offers a sensible, steady way to deal with it—one that keeps your house and car safe and your head clear. They’re not chasing fast tricks; they’re about real steps that help you get stronger, bit by bit.

DebtBusters FAQ

What is debt review and how does it work?

Debt review is like a helping hand when your money’s spinning out of control. DebtBusters sends someone to sit with you, look at what you earn, what you spend, and what you owe. They talk to the people you owe money to and try to fix things—maybe lowering how much extra they charge you or giving you more time to pay. It’s about making your monthly bills feel lighter. DebtBusters, a big name here in South Africa, knows this stuff well and makes it fit your life so you can take charge again.

How do I know if I have too much debt?

If your salary disappears into bills and you’re still short on basics like food or rent, you might be in over your head. It’s when you look at your money and it just doesn’t work out. DebtBusters can take a close look for you, figure out if it’s too much, and tell you straight up what you can do next.

What’s that Section 129 letter?

It’s a letter from someone you owe, saying you’re late and they might take bigger steps—but it also mentions debt review as a way out. DebtBusters can grab it and sort it out with you, so you’re not facing it alone.

Does debt review hurt my credit score?

Yeah, it’ll show up on your credit report as “under debt review,” and that might pull your score down a bit at first. But here’s the good part—if you keep going and pay it off, you’ll look better down the road. It’s a small hit now for a bigger win later.

Can I get new credit during debt review?

Nope, sorry. DebtBusters can’t let you borrow more—it’s a rule to stop you from adding to the pile and keep your eyes on paying off what’s already there.

Will I lose my house or car in debt review?

Not if you keep up your end. DebtBusters puts a safety net around your stuff—like your house or car—so it stays with you as long as you stick to the new payment plan they set up.

How does debt review change my monthly payments?

It’s about taking the pressure off. DebtBusters talks to the people you owe, trying to lower what they charge or give you more months to pay, so your bill each month feels easier to handle—like a lighter load to carry.

What if I miss a payment during debt review?

That’s a bit of a stumble. If you skip one, the people you owe might try to pull you out of debt review, and that could mean trouble—like them coming after your stuff. It’s best to stay on top of it. If you’re worried about missing one, call DebtBusters quick—they’ll try to sort something out with you.

How much does debt review cost?

It costs a little, but it’s kept fair by the National Credit Regulator. With DebtBusters, you’re looking at R50 to kick things off, then up to R6,000 for setting it up—depends on what you owe—and a small monthly fee after that. They keep it clear and steady, no nasty surprises.

Are there hidden fees in debt review?

Not with DebtBusters—they show you everything upfront. You’ll know every cent you’re paying from the start, so there’s no guessing or tricks.

Do I still pay interest during debt review?

Not always as much. DebtBusters jumps in and asks them to ease up—maybe cut the interest or even pause it—so your debt doesn’t grow like crazy. It depends on what they can agree on with the people you owe.

How much can I save on interest and fees?

It’s hard to say exactly—it’s different for everyone, based on what you owe and what DebtBusters can talk out. But people often end up saving a good chunk, which makes a real difference to your bank account.

Is debt review legal?

Yes, it’s totally solid—set up by South Africa’s National Credit Act. DebtBusters follows it to the dot, so you’re on safe ground with them.

Does debt review mean I’m blacklisted?

No, not really. It’ll show on your credit report, sure, but it’s not a big red flag. Actually, taking on debt review shows you’re serious about fixing things, and that can make you look better later on.

What legal help do I get with debt review?

As long as you stick with it, debt review keeps creditors off your tail—no annoying calls or threats to take your stuff. DebtBusters stays with you, making sure you’re covered all the way.

Can I stop debt review if I change my mind?

You can walk away before a court says it’s locked in—no problem there. But if you do, the people you owe might start chasing you again, and you’d lose any breaks they gave you. DebtBusters can sit with you and talk it through if you’re unsure.

How do I finish debt review after paying my debts?

When you’ve paid it all off, DebtBusters gets you a clearance certificate—it’s your “all done” ticket. It means you’re free to move on with no debt hanging over you.

How long until my credit is clear after finishing?

Once you’ve got that certificate, your credit report should clean up in about 21 working days. DebtBusters checks it’s all sorted for you.

Do I get something when I’m done with debt review?

Yes, you sure do. Finish paying, and DebtBusters hands you a clearance certificate—a little prize that says you made it through.

Can I borrow money again after debt review?

With that certificate in your pocket, you can start borrowing again if you want. DebtBusters just says take it slow—be smart so you don’t fall back into the same mess.

How do I find a good debt counsellor?

Find someone signed up with the National Credit Regulator who’s done it before. DebtBusters stands out—they’ve helped tons of people in South Africa get through this and come out okay.

Are all debt counsellors real?

Not always. The good ones are watched by the National Credit Regulator—you can check their list or ask for proof. DebtBusters is the real thing, all signed up and proper.

Can I change my debt counsellor if I’m unhappy?

You can swap, no question—it’s just a bit of paperwork. DebtBusters can pick it up and keep things rolling if you’re ready to move on.

What if my debt counsellor is doing something weird?

If something feels wrong—like they’re charging too much, not paying who they should, or just disappearing—don’t sit on it. Tell the National Credit Regulator, ask for a list of what’s been paid, and maybe switch to someone solid like DebtBusters. They keep it straight and keep you posted.

DebtBusters Application

Am I Eligible for Debt Counselling?

For those eyeing debt counselling with DebtBusters, the process is clear-cut and built to steer people toward financial calm. Here’s a rundown of who qualifies, what’s needed, and how it all unfolds.

DebtBusters opens its doors to South Africans wrestling with debt, but there are a few boxes to tick:

  • Over-Indebtedness – The person must be in over their head—struggling to keep up with monthly debt payments because their income just isn’t cutting it anymore.
  • South African Resident – They need to be a South African citizen or permanent resident, as this is all governed by local laws like the NCA.
  • Debt That Qualifies – Debt review covers a range of debts—think credit cards, personal loans, store accounts, or overdrafts. It can include secured debts like home loans or car finance too, though DebtBusters tailors the approach based on what’s weighing the client down.
  • Steady Income – A regular paycheck or reliable income source is a must, since that’s what fuels the repayment plan DebtBusters will craft.

Not sure where they stand? DebtBusters offers a free chat to figure out if someone’s a fit and guide them from there.

Requirements

Before diving in, DebtBusters asks clients to round up a few essentials:

  • Proof of Income – A recent payslip, bank statement, or something showing steady cash flow—like a lifeline to prove they can pay.
  • Proof of ID – A South African ID or passport, just to confirm who they’re dealing with.
  • Debt Details – A list of what’s owed—statements, account numbers, creditor names—anything that paints the full debt picture.
  • Proof of Address – A utility bill or similar, so DebtBusters knows where they’re at.

These bits and pieces let DebtBusters size up the situation and sketch out a plan that actually works for the client.

Process

DebtBusters keeps things smooth and supportive—here’s how they take someone from debt tangle to clearer days:

  1. Free Assessment
    It kicks off with a free, no-pressure talk. A DebtBusters counsellor sits down with the client—over the phone or online—and hashes out their finances: what they earn, what they owe, what’s stressing them out. It’s the moment to see if debt review’s the right road ahead.
  2. Hand Over the Paperwork
    After that chat, the client gathers their documents—those income slips, debt statements, and ID—and sends them over. They can upload it all on the DebtBusters website or fire it off via email, whichever’s easier.
  3. Crunching Numbers and Making Deals
    DebtBusters gets to work, digging into the client’s finances and reaching out to creditors. They push for lower interest rates or longer payback windows, then whip up a restructured payment plan. This gets sent to a court or tribunal for the official stamp—not a scary courtroom scene, just a legal nod to lock it in.
  4. Debt Review Kicks In
    Once the plan’s approved, the client’s officially under debt review. DebtBusters takes the wheel, handling creditor talks and keeping legal hassles—like repossession threats—off their back.
  5. Staying on Track
    From there, DebtBusters sticks around. They check in regularly, tweaking the budget or payments if life throws a curveball, making sure the client’s heading toward debt-free waters.

DebtBusters crafts this process to feel less like a grind and more like a helping hand—easing the load so clients can focus on getting back in control.

man holding thumbs up

DebtBusters is a trusted & reliable provider of debt review

In our review, DebtBusters adheres to the compliance criteria in accordance with the National Credit Act, where the granting the loan will not cause financial distress to the consumer.

✅ DebtBusters is a registered credit provider in South Africa: NCRDC1736

Customer Reviews & Testimonials

Once again, thank you. Let me start by saying how much I appreciate all of the help you've given me.

Francoise D
— Stilfontein —

When I reached out to Debt Busters, it was the happiest day ever. Thank you for all of your help, advice, and support in helping me become debt-free.

Durian M
— Richards Bay —

Thanks to everyone on your staff who has contributed to making me the person I am today in terms of my financial well-being, I would like to express my gratitude to you all!

Mirriam X
— Pretoria —

DebtBusters Contact

Contact Number

E-Mail

Website

Physical Address

  • 4th floor, Mutual Park, Jan Smuts Dr, Pinelands Cape Town Western Cape 7405 South Africa
  • Get Directions

Opening Hours

  • Monday 07:00 – 21:00
  • Tuesday 07:00 – 21:00
  • Wednesday 07:00 – 21:00
  • Thursday 07:00 – 21:00
  • Friday 07:00 – 18:00
  • Saturday 09:00 – 12:30
  • Sunday – Closed