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JustMoney – Debt consolidation loan overview

• Service type: Debt consolidation loan via partner credit providers
• Category: Unsecured and home-loan–backed consolidation (depending on partner and profile)
• Main purpose: Combine multiple debts into one structured repayment, often at a lower blended interest rate, and simplify your monthly budget.

In practice, JustMoney helps you:

• See if you’re eligible for a consolidation loan
• Compare options from multiple lenders
• Decide whether a consolidation loan or debt counselling is more realistic for your situation

Typical partner loans can run from a few months up to about five years, with maximum loan amounts and interest rates set by each lender and capped under the National Credit Act.

Benefits

• One application point to compare multiple debt and credit solutions
• Free credit score, debt assessment, and educational tools
• Access to vetted, NCR-regulated debt counselling and credit partners
• Potentially lower blended interest and one simplified monthly instalment
• Guidance on whether you need consolidation or full legal debt review
• Ongoing content and coaching to rebuild your credit score over time
• Options like credit life insurance to protect your repayments if life goes sideways

Why choose JustMoney?

They’re built for South Africans under pressure

JustMoney focuses on local realities: high food prices, rising interest rates, and stubborn debt levels. Their tools and content speak directly to how South Africans actually live and budget.

Nearly two decades of experience

Operating since the late 2000s, the platform has grown with the local credit industry and knows the common debt traps – from store-credit spirals to over-used personal loans.

Free assessment and education first

You can check your credit score, read guides, and request help without paying fees to JustMoney. You only pay product-related costs to the lender or debt counsellor you choose.

Partners aligned with SA credit law

Debt counselling partners operate under the National Credit Act and are supervised by the National Credit Regulator (NCR). That brings court-backed protection when you enter formal debt review.

Clear explanations of consolidation vs counselling

Many people confuse consolidation loans and debt counselling. JustMoney’s articles and advisers make the trade-offs clear: consolidation works best if you still qualify for credit; debt counselling is for when you’re already overindebted and need legal breathing space.

Personal coaching, not just comparison tables

Through the app, you can access a coach and secure dashboard, not only product adverts. That’s useful if you need someone to talk through “what now?” rather than blindly applying.

Reputation and reviews

JustMoney showcases user feedback from platforms like Hellopeter and appears frequently in mainstream media, which gives you extra confidence that this is a real, established player.

Focus on long-term financial health

They don’t stop at the loan or debt-plan stage. There’s ongoing education around budgeting, savings, and your rights under the National Credit Act, so you’re less likely to slide back into the same position.

Credit-life and protection products available

Through partners, you can access credit life insurance, which can cover repayments if you’re retrenched, disabled, or die – important in a volatile job market.

Mobile-friendly with an official app

The JustMoney app lets you manage your profile, view offers, and access support from your phone – useful if you don’t sit in front of a computer all day.

FAQs

1. Is JustMoney a bank or a lender?

No. JustMoney is a financial comparison platform. They connect you with banks, credit providers, and debt counsellors, but they don’t lend you money directly.

2. Is JustMoney legitimate and safe to use?

JustMoney has been active since around 2007, operates a well-established South African website, and is widely referenced by local media and financial platforms. They partner with NCR-regulated debt counsellors and registered credit providers. As with any online service, use secure connections and avoid sharing OTPs with anyone claiming to be from JustMoney unless you’ve verified the contact.

3. What exactly is a debt consolidation loan?

Debt consolidation means taking out one new loan to pay off several existing debts – for example, store cards, credit cards, and personal loans. You’re left with one instalment and one interest rate instead of many. It doesn’t erase your debt, but it can make it easier to manage and sometimes cheaper overall if the rate and fees are better.

4. How is debt consolidation different from debt counselling?

• Debt consolidation: a new loan, no court order, you keep access to credit (although using it cautiously is wise).
• Debt counselling: a formal legal process under the National Credit Act, with a court order that restructures your debt, blocks new credit, and protects you from legal action while you stick to the plan.

JustMoney and its partners will help you decide which route fits your situation.

5. Can JustMoney help if I’m already under debt review?

If you’re already under debt counselling (debt review), you usually can’t take out a new consolidation loan. You may still use JustMoney’s tools and content, but any changes to your plan must go through your current debt counsellor.

6. Will using JustMoney hurt my credit score?

Registering on the platform and checking your credit score counts as a “soft” enquiry and doesn’t normally harm your score. Formal loan applications with partner lenders may trigger “hard” enquiries, which can impact your score slightly, just as with any credit application.

7. How much debt do I need to have to qualify for help?

There’s no single minimum, but consolidation loans tend to make sense if you have several separate debts that are large enough to consolidate into one facility. For debt counselling, what matters is whether you’re overindebted – meaning you can’t meet your monthly obligations from your income.

8. How long will it take to become debt-free?

This depends on:

• How much you owe
• The interest rate you get
• Whether you use a consolidation loan or debt counselling
• Whether you can increase payments over time

Debt counselling programmes often run 3–5 years; consolidation loans can be shorter or similar in term. Your consultant will give a personalised estimate.

9. Can I get a consolidation loan if my credit score is poor?

A weak credit score makes approval harder. In some cases, lenders may still consider you if affordability is strong and arrears are limited, but if you’re significantly behind on payments, debt counselling may be more realistic than a new loan.

10. Does JustMoney charge any fees?

You don’t pay JustMoney for assessments, credit scores, or content. If you proceed with a consolidation loan, debt counselling, or insurance, you pay the usual fees and interest to the partner organisation – the same way you would if you went directly to them.

11. What is credit life insurance and do I need it?

Credit life insurance is cover that pays some or all of your instalments if you die, become disabled, fall seriously ill, or are retrenched. Many South Africans have credit life embedded in their loan contracts without realising it. JustMoney’s content and partners can help you understand whether you already have this cover and whether it’s suitable.

12. Is my data secure with JustMoney?

According to their app listing, JustMoney encrypts data in transit and allows you to request deletion of your data. As with any financial app, use strong passwords, enable device security, and be wary of sharing OTPs with anyone.

13. Why is there so much focus on debt in South Africa?

High living costs, slow wage growth, and rising interest rates have left many households using a big share of their income just to pay debt, with limited room for savings. That’s why platforms like JustMoney – which blend education, comparison, and structured relief options – have become more important.

14. Can JustMoney help if I just want to budget better, not take a loan?

Yes. You can register purely to use the credit tools, read guides, and track your score, without applying for any loan or debt product. The educational side is a big part of what they do.

15. Where can I check that a debt counsellor is really registered?

You can search the National Credit Regulator’s official register of debt counsellors, or use the NCR Debt Help website to verify a counsellor’s registration number. JustMoney’s own guides also advise you to confirm this directly with the NCR.

JustMoney Application

Do I qualify?

You’re more likely to benefit from JustMoney’s debt consolidation and debt-help services if:

• You’re a South African resident with a valid ID
• You earn a regular monthly income (salary or stable business income)
• You have existing unsecured debts (credit cards, personal loans, store accounts, etc.)
• You’re struggling to keep up, but can still afford some payment every month

For a consolidation loan, you generally need:

• A fair-to-good credit record
• A manageable debt-to-income ratio
• No active debt review flagged on your credit report

If your debts and arrears are already severe, a JustMoney partner may advise debt counselling instead of a consolidation loan.

Requirements

Specific documents vary by lender, but you’ll typically need:

• South African ID book or smart ID
• Recent payslips or proof of income
• Three months’ bank statements
• A list of your current credit agreements and balances
• Proof of address (e.g. municipal account or bank statement)

For debt counselling, partners may ask for more detailed monthly expense breakdowns to build a realistic budget and repayment proposal.

Process

1. Online request
   –Go to JustMoney’s site or app, select “Debt consolidation” or “Debt help”, and complete the short form.
2. Free assessment
   –A partner consultant contacts you, usually by phone, to confirm your details, gauge affordability, and explain options – consolidation loan vs debt counselling.
3. Product recommendation
   –Based on your numbers, they’ll recommend:
   • A consolidation loan (if your credit profile is still strong enough), or
   • Debt counselling (if you’re overindebted and need legal protection).
4. Application and underwriting
   –You submit supporting documents. The lending partner or debt counsellor runs formal affordability checks and risk assessments in line with the National Credit Act.
5. Approval and implementation
   • With a consolidation loan, the lender settles your old credit accounts and you start paying one new instalment.
   • With debt counselling, the counsellor files the application, negotiates with creditors, and obtains a court order restructuring your debts into one reduced payment.
6. Ongoing support
   You can track your credit score, check your debts, and access new guides and tools through your JustMoney profile.

Timeline

Timeframes differ by product and provider, but as a rough guide:

• Initial call-back: Often within 1–2 working days after your online request
• Consolidation loan decision: Typically a few hours to a few days once all documents are in
• Debt counselling setup: Around 30–60 business days from application to final court order and fully restructured plan
• Debt counselling duration: Commonly 3–5 years, sometimes longer for heavy debt loads

Everything depends on your income, total debt, and cooperation with document requests.