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National Debt Advisors

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What is National Debt Advisors?

If you’re in South Africa and your debt repayments are eating your salary before month-end, National Debt Advisors (NDA) is one of the better-known names in the debt counselling and debt review space. They don’t lend you new money; they help you reorganise what you already owe into one affordable monthly instalment under the National Credit Act.

Household debt is a real pressure point right now. The South African Reserve Bank estimates that household debt sits at just over 62% of annual income, which means a big chunk of what people earn goes straight to creditors. Stats SA reports that households spent around R3 trillion between November 2022 and November 2023, showing how much of the average budget is already committed. NDA steps into that gap for consumers who are over-committed and need a structured way out.

NDA is a Cape Town–based, NCR-registered debt counselling firm founded in 2013, with more than a decade of experience helping South Africans who are over-indebted. They operate nationally via phone and online channels, so you can complete the entire process without visiting an office. Their model is built around a free initial debt assessment, budgeting help, and a formal debt review process that brings all your unsecured debts into one payment.

NDA has been recognised within the industry as one of South Africa’s leading debt counsellors, including being rated among the top debt counselling firms in national awards and review platforms such as Hellopeter. They are also listed as a member of the National Debt Counselling Association (NDCA), which represents some of the largest and most closely-monitored debt counselling practices in the country.

Crucially, NDA’s counsellors are registered with the National Credit Regulator (NCR), and their fees are regulated and built into your restructured instalment, not charged upfront. For you, that means the process is grounded in law, and your case is handled through the NCR’s debt review framework rather than an informal “arrangement” that depends on goodwill only.

How does National Debt Advisors work?

1. Free debt assessment

You start by leaving your details on the NDA website, via phone or WhatsApp. A consultant calls you back and does a free, no-obligation assessment of your income, expenses, and debts. The goal is to see whether you’re over-indebted (you can’t meet current obligations) and whether debt review is suitable.

2. Detailed budget and affordability check

If it looks like you qualify, they go deeper into your numbers: payslips, bank statements, and a full list of accounts. From that they build a realistic monthly budget that covers basics like rent, transport, food, and school fees first, then calculates what is left for debt. This amount becomes the basis for your proposed single instalment.

3. Formal debt review application

If you choose to go ahead, you sign a formal application (Form 16 under the National Credit Act). NDA then notifies all your credit providers and the credit bureaus that you’ve applied for debt review. At this point, your credit record is flagged so you can’t take further credit while you’re in the process.

4. Interim legal protection

Once creditors and bureaus are notified, they are expected to work through the debt review process instead of pushing individual legal action on each account. Existing legal processes (for example, where a summons has already been issued) may still continue, but new credit and new collections should go through the debt counsellor as far as the Act allows. NDA uses NCR-approved rules (DCRS) and a registered Payment Distribution Agency (PDA) to make sure your payment is split correctly to all creditors.

5. Negotiation with creditors

NDA then sends a repayment proposal to your creditors based on your budget and the NCR guidelines. This often includes reduced instalments and, in some cases, lower interest rates, while extending the repayment term. The aim is to make the one new instalment genuinely affordable without writing off the debt.

6. Court or consent order

Once creditors agree (or don’t object), NDA’s attorneys take your matter to the magistrates’ court to be made an official court or consent order. This step converts the proposal into a legally binding restructuring order. Timelines vary by court, but consumers typically see a court order within a few months of starting the process.

7. Ongoing support and debt-free exit

You pay your one monthly instalment to the PDA, which distributes the funds according to the court order. NDA monitors the account, helps if something changes in your circumstances, and handles creditor queries. Once all debts in the plan are repaid, they arrange a clearance certificate and the debt review flag is removed from your credit profile.

Services

NDA focuses on debt relief and financial rehabilitation for over-indebted South Africans. Key services include:

Debt counselling / debt review

Structured debt review in terms of the National Credit Act: full financial assessment, creditor negotiation, court order, and ongoing management through a PDA. This is their flagship offering and the main way they provide “debt consolidation” (by consolidating payments, not by giving you a new loan).

Debt consolidation via one payment

NDA does not issue personal loans. Instead, they consolidate multiple accounts into a single monthly repayment under debt review. You still owe each creditor, but you pay one instalment and NDA’s systems and the PDA split it for you. This gives many of the same benefits as a consolidation loan without taking on new credit.

Debt mediation and settlements

For some clients, especially where specific accounts are in arrears or in collection, NDA can assist with mediation: negotiating payment arrangements or settlements with certain creditors outside or alongside formal debt review, depending on what suits your situation.

Reckless lending assessments

NDA works with specialist attorneys who can investigate reckless credit – loans or accounts granted when you clearly couldn’t afford them or proper checks weren’t done. Where reckless lending is proven, a court can suspend or set aside those agreements, reducing your overall debt load.

Budgeting and money-management coaching

Through blog content, social media and one-to-one guidance, NDA gives practical budgeting tips, credit education, and support to help you stay out of trouble once your debts are under control.

National Debt Advisors – Consolidation loan

  • Loan Type Debt consolidation

Benefits of National Debt Advisors

  • Lower monthly debt repayments
  • Consolidate your payments
  • Protect your assets from repossession

National Debt Advisors – Loan consolidation via debt review

  • Service type: NCR-regulated debt counselling (debt review)
  • Main purpose: Reduce your monthly debt instalments, protect assets where possible, and pay off what you owe in an orderly way
  • Structure: One consolidated payment distributed to all creditors through a registered Payment Distribution Agency
  • Legal basis: National Credit Act and National Credit Regulator debt counselling framework

In simple terms: instead of juggling several expensive accounts, you work with NDA to get a court-approved plan that turns them into one affordable repayment, with legal backing and professional support.

Benefits of consolidating with NDA

  • One structured monthly instalment instead of many scattered payments
  • Reduced instalments and, in many cases, lower interest through NCR-approved negotiation
  • Legal protection framework that organises creditors and can help shield key assets if you act in time
  • No need to visit a branch – the full process runs via phone, email, WhatsApp, and online forms
  • NCR-registered counsellors using regulated fees and processes
  • Membership of NDCA, which adds another layer of oversight and standards
  • Ongoing support until you receive your clearance certificate and exit debt review

Why choose National Debt Advisors?

NCR-registered and legally structured

NDA operates within the National Credit Act framework and appears on the NCR’s Debt Counsellor register under the “National Debt Advisors” trading name. That means the process, documents, and fees follow national rules, not ad-hoc arrangements.

More than a decade of focused experience

Founded in 2013, NDA has spent over ten years concentrating on debt review and counselling rather than trying to do everything financial under one roof. That focus tends to show up in their systems, legal partners, and training.

Recognised among top debt counselling firms

NDA is positioned as one of South Africa’s leading debt counselling companies, with recognition in industry-linked awards and strong review growth on platforms like Hellopeter. While reviews are mixed, as with any large firm, their volume and transparency help you judge performance.

NDCA membership and additional oversight

As a member of the National Debt Counselling Association, NDA is part of a group whose members must use NCR-approved rules (DCRS), registered PDAs, and provide ongoing reporting and client communication. This adds another layer of accountability over and above the NCR.

Remote, South Africa-wide service

You can apply, sign, and manage your debt review from anywhere in the country, which is useful if you’re outside major metros or can’t take time off to sit in an office.

Clear “one payment” approach

NDA leans heavily into the idea of one consolidated instalment, backed by a registered Payment Distribution Agency. For most clients in distress, simplifying cash flow is as important as raw cost savings.

Legal support and reckless lending checks

Their use of specialist attorneys to pick up on reckless lending gives you another avenue of relief if certain accounts were granted irresponsibly. That can reduce your overall burden when the court agrees.

Practical education and content

From YouTube videos to blog posts and media interviews, NDA invests in explaining how debt review and credit actually work. That guidance can help you avoid falling back into old patterns.

Structured path from crisis to exit

The combination of assessment, proposal, court order, and eventual clearance certificate gives a clear start-to-finish path. For many people, simply knowing there is a defined end-point reduces anxiety.

Grounded in a wider debt context

Given that household debt-to-income ratios remain high, working with a specialist that has scale and established processes can make a difference when creditors are tightening up.

FAQs

1. Does National Debt Advisors offer a real “debt consolidation loan”?

No. NDA is a debt counselling firm, not a bank. They do not give you a new loan to pay off old ones. Instead, they use the NCR debt review process to consolidate your payments into one instalment, which is then shared among your existing creditors through a registered PDA.

2. Is National Debt Advisors legit?

Yes. NDA operates under the National Credit Act as registered debt counsellors and appears on the NCR register under the trading name “National Debt Advisors”. They also belong to the NDCA and have a long-running public presence, which you can cross-check via the NCR Debt Help site, NDCA website, and independent directories.

3. Who qualifies for help from NDA?

You generally need to:

  • Live in South Africa
  • Be over 18
  • Have a regular income (salary or stable self-employed income)
  • Have multiple credit agreements that you’re struggling to pay

They will check whether you’re formally “over-indebted” – meaning that, after realistic living expenses, you can’t meet current instalments.

4. What kinds of debt can NDA help with?

Debt review typically covers unsecured credit like personal loans, credit cards, store accounts, overdrafts, and some vehicle finance. Home loans can sometimes be included, depending on your situation and the creditor. Fines, maintenance, and student loans may fall outside the process. The counsellor will explain which accounts can be included in your case.

5. Will my monthly instalment really go down?

In most successful cases, yes – that is the point of debt review. Instalments are reduced and terms are extended so that your new single payment fits into a realistic budget. Interest rates on some accounts may also be reduced using NCR-approved rules. The exact reduction depends on your income, expenses, and the mix of debts you have.

6. How long does the NDA debt review process take?

Roughly:

  • 1–3 working days for initial assessment and provisional plan
  • 2–4 weeks for formal proposal and creditor responses
  • Around 2–4 months for the court or consent order, depending on the court roll

The full journey to becoming debt-free often runs 3–5 years or more, depending on how much you owe and what instalment you can realistically afford.

7. What happens to my credit record during debt review?

Once you apply, your profile is flagged at the credit bureaus as “under debt review”. This means you should not be granted new credit until you complete the process and receive a clearance certificate. After that, the flag is removed and your record can gradually recover if you manage credit well.

8. Can my car or house still be repossessed?

Debt review is designed to protect you from losing assets where possible, but it is not a guarantee. If legal action on a specific account started before you applied, that process might continue. Acting early – before summonses and judgements – improves your chances of keeping important assets inside the restructuring plan.

9. How are NDA’s fees charged?

Debt counselling fees are set by NCR guidelines and are usually built into your single monthly instalment rather than charged separately. NDA’s own materials note that their fees are regulated by the NCR, which means you should receive a clear breakdown at the start of your process.

10. What’s the difference between NDA and a bank consolidation loan?

A bank consolidation loan is new credit: the bank settles your existing debts and you repay one new loan, usually secured on your income and sometimes on assets. With NDA’s process, you don’t borrow more; your existing debts are restructured under a court order. The upside is legal protection and no extra credit; the downside is that your credit record is restricted until you finish.

11. Can I leave debt review if my situation improves?

Yes, but there are rules. If you can now pay your debts in full without the court order, or if all debts are settled, a court or the debt counsellor can issue a clearance certificate and have the debt review flag removed. You should not simply stop paying; that could put you back into unmanaged collections.

12. Does NDA help self-employed people?

Yes, provided you can show stable, provable income (for example, through bank statements and invoices) and you meet the over-indebtedness test. The documentation can be a bit more detailed than for salaried employees.

13. Is NDA available outside big cities?

Yes. NDA works nationally via phone, WhatsApp, email and online forms, so location is not a barrier as long as you have a phone and internet access.

14. Where can I see reviews of National Debt Advisors?

You can look at consumer feedback on platforms such as Hellopeter, Google Reviews and social media. NDA has publicly documented using Hellopeter to grow and improve its online reputation, which means you have a long trail of client experiences to read through. As with any provider, expect a mix of positive and negative experiences; focus on patterns, not single stories.

National Debt Advisors application

Do I qualify?

You’re more likely to be a good fit for NDA’s debt review if:

  • Your take-home pay cannot comfortably cover both living costs and current debt instalments
  • You have at least a few credit agreements (not just one small store account)
  • You want to repay what you owe but need structure, legal backing, and payment relief

NDA’s free assessment will test this and advise whether debt review, informal mediation, or another route makes more sense.

Requirements

Typical documentation includes:

  • South African ID or valid passport
  • Recent payslips or proof of income
  • Last 2–3 months’ bank statements
  • A list of all credit agreements (loan statements, credit card and store card statements, vehicle finance, etc.)
  • Any existing legal notices (section 129 letters, summonses, or judgements)

These give NDA the information they need to build a realistic budget and formal proposal.

Process

  1. Complete a quick enquiry online, by phone, or on WhatsApp.
  2. Share your documents securely with an NDA consultant.
  3. Review the draft budget and proposed single instalment.
  4. Sign the formal application if you’re happy to proceed.
  5. NDA notifies credit providers and bureaus, negotiates new terms, and moves to court for a restructuring order.
  6. You start paying your new single instalment via the PDA and stick to the plan until your debts are cleared.

Timeline

  • Short-term (first month or two): Assessment, proposal, and interim protection while creditors are notified.
  • Medium-term (2–4 months): Court or consent order granted, locking in the new repayment plan.
  • Long-term (3–5+ years): Ongoing repayment until all debts in the plan are settled; then clearance certificate and removal of the debt review flag.

Actual duration depends on your total debt, interest rates, and how consistently you pay.

man holding thumbs up

National Debt Advisors is a trusted & reliable provider of debt consolidation

LoansFind has conducted an internal review of National Debt Advisors, and confirms that they adhere to the compliance criteria under the National Credit Act, where the granting of the loan will not cause financial distress to the consumer.

✅ National Debt Advisors is a registered credit provider in South Africa: NCRDC2351/3026

Customer Reviews & Testimonials

NDA assisted us with debt relief and assisted us on an easier more affordable payment plan

Jeremy T
— JHB —

Very professional, our consultant was assuring and explained the whole process to us, very happy with NDA

Leoni G
— Pretoria —

In a stressful situation NDA was able to help us with our financial debt situation it was scary being threatened by attorneys and scared our assets will be taken away

Hendry R
— Cape Town —

National Debt Advisors Contact

Physical Address

  • 2nd Floor, Westbank House, 9 Long St, Cape Town City Centre Cape Town Western Cape 8000 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 17:00
  • Tuesday 08:00 – 17:00
  • Wednesday 08:00 – 17:00
  • Thursday 08:00 – 17:00
  • Friday 08:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed