Credit Matters

image of Credit Matters
image of Credit Matters

About – Credit Matters

Credit Matters – your first choice in debt counselling!

Credit Matters started changing clients lives, for the better, when they opened their doors is 2007. This was the opening of many doors as the National Credit Act came in to lock-down on the reckless lending of South Africans and, started encouraging the restructuring of budgets through debt counselling.  Credit Matters has since helped thousands of clients around the country get their life back on track by sorting out their credit problems.  

Experience that gets you out of debt fast!

Our services provide clients with a means to clear their debts, as well as their credit records, through an easy process and commitment called debt counselling or debt review. Clients who find themselves over-indebted now have a more affordable option to get their budget back on track.

At Credit Matters, we have the qualified counsellors as well as the years of experience, to assist all clients who feel that there is no way to get out of the debt hole.

We are the legal alternative to having to sell your assets to cover your loans and credit cards. We will negotiate smaller instalments, over a longer period of time, with your creditors anywhere across South Africa.

Get affordable and professional help with your debts today

We have a team of experts on hand to assist you and help you put an effective debt conolidation solution in place. You can trust Credit Matters with your confidential information, to provide fast, impeccable service and satisfying end-results.

Services – Credit Matters

Let South Africa’s Largest Debt Counselling firm help you get out of debt!

When you decide to change your life for the better, and rid yourself of your debt, it's time to join force with one of the largest debt counselling companies in the country.

Credit Matters is well known in South Africa for our high success rate amongst clients. We deliver on our promises to our customers and, take your debt counselling very seriously.

Our Goals are in-line with yours

Our goal is to negotiate a better repayment plan and restructure your budget so that you no longer feel like you are drowning in debts. We ensure you still have money left over each month to pay for the necessities as well as a little extra.

Our end goal is to clear your credit record and get you back on the right track with your finances once more.

We work hard to rid you of debt

What we offer our clients is more than a team of experienced counsellors, we will take all your short term debts and negotiate reduced amounts with your creditors and, reduce the amounts that you are currently paying each month. For clients who are paying over their entire salary to cover monthly debt instalments, this will allow you to have money left, after paying your new, restructured instalment.

Debt counselling works and, the only way you will get out of debt, is to stop getting into more debt. Let Credit Matters help you today!


Summary of Services

  • Debt Counselling


Our Services - Join thousands of South Africans who are now living debt free!

Being overwhelmed with debts and, being over indebted in this countr,y is fast becoming a trend. At Credit Matters, we assist clients who are in over their heads with credit cards, payday loans and accounts, and need help and guidance in getting back on track.

We are one of the largest debt counselling companies with the one of the highest success rates in the country. We have success stories a mile long proving that debt counselling works! We do not lend money or offer you quick fixes to your financial problems. We simply partner with you, do all the legwork and negotiations with your creditors on your behalf and, restructure your budget so that you can finally be financially free.

Make the first move – get financially free!

All you need to do is follow a simple process to get out of the debt trap that is dragging you down. We will set up an appointment with you – either face to face or via telephone, whatever is more suitable for you.

You will need to supply the following at application:

  • Recent payslips
  • Bank statements (3 months)
  • Copy of ID document
  • Statements of all credit providers with balances
  • Marriage certificate (if married in community of property)
  • Spouse's payslip (if married in community of property)
  • Fee amount of R100 (R50 application fee and R50 credit profile fee)

With this information we will do a free assessment for you, which will evaluate the level of debt you are in and establish whether you're a candidate for debt counselling or debt review. We will then advise you on which option to adopt – and what you qualify for.

Debt counselling that will work for you today!

What we do for our clients:

  • We offer all clients a FREE ASSESSMENT on application, which will determine if you are over indebted in line with the National credit act
  • We will offer you dedicated services from one of our experienced debt counsellors, who will take your financial matter into their own hands and, step in where negotiations are required
  • You get a lower instalment each month to pay on your original monthly debts – this means more money for YOU at the end of the month
  • A consolidated debt amount, with lower repayment
  • Access to our call centre, whenever you need assistance
  • A clearance certificate for your creditors, once your debt has been cleared and paid up

 Contact Details

14th Floor, Pinnacle Building cnr Strand and, Burg St, Cape Town City Centre, Cape Town, 8001, South Africa
Ph: 021 202 1100
Fx: 021 425 6292
Em: [email protected]

 Postal Address

PO Box 7142, Roggebaai, 8012, South Africa

 Opening Hours

  • Monday 08:00 – 17:00
  • Tuesday 08:00 – 17:00
  • Wednesday 08:00 – 17:00
  • Thursday 08:00 – 17:00
  • Friday 08:00 – 17:00
  • Saturday Closed –
  • Sunday Closed –