Rating based on 65 reviews

Credit Matters


  • Become debt-free
  • Leading debt counselling
  • Reduce the amount you pay

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Credit Matters homepage

Author Credit Matters. Screenshot of Credit Matters website. [Accessed April 5, 2018]

About Credit Matters

We took the initiative of opening our doors in 2007 when the National Credit Act was not happy with the manner in which people were spending money.

There was no sense of financial discipline whatsoever. It was then that we introduced debt review to make things slightly better for clients.

Trusted and skilled brokers

We know that our people have the required skill and knowledge to give our clients a new financial start. Prior to using the last money you have to cover debts and credit cards, let us first establish if there isn’t an alternative way of ensuring that you are out of debt for good.

Help is on the way

The agents that we have will never leave you to struggle on your own. We will complete a debt consolidation solution that will make you pay your monthly debts in an affordable and reasonable manner.

Credit Matters Services

Being one of the biggest debt counselling companies in South Africa, it has become an organizational mandate to take customers out of financial difficulty.

Financial freedom is prerequisite

It doesn’t take anybody to realize that being indebted is not something to be happy about. The end goal is being debt-free and finally learning to enjoy your hard-earned money as you used to in the past. At the end of the day, you yearn for the day where you will clear your credit record and start everything from scratch.

Let us help you

Making the choice of coming to us for help was not in vain. We go out of our way to ensure that you are not only permanently out of debt but that you never find yourself in the same situation ever again. With our debt counselling services, we will ensure that everything you do going forward is affordable, practical and cost-effective.

Credit Matters – Debt review

  • Loan Type Debt review

Benefits of Credit Matters

  • Become debt-free with expert advice
  • Consolidate your debt
  • Reduced interest rates

We are the professionals when it comes to debt counselling services in SA

For starters, there is nothing wrong with shouting for a little help. If anything, it is better than sinking in debts and payday loans.

Since we know that the customers that come to us often need debt counselling, we will get right on it immediately. This is because we want to help you do better when it comes to your finances.

How do I get there?

If you really want help, you will have to give us a call and we will set up an appointment to meet one of our brokers. After this, we will have to assess your situation to see the remedial causes that have to be implemented. Furthermore, we will need certain documentation to be able to process your application. These include your proof of payment, proof of remuneration, ID copy and marriage certificates if you are married in a community of property.

Lastly, we will need proof of declarations from credit providers to see how you have been paying.

After all of this information has been submitted to us, we will then be able to determine if you need to be taken for debt counselling or debt review. It is never an automated answer but something that has to be premeditated. The last step is consolidated debt where you will be paying for all your debts at once on a lower instalment. The advantage is the fact that it is the lessor and once you are finished paying all your debts, you will be cleared and given a brand new start. Credit Matters will make sure that we give you the right kind of guidance so that you never make the same financial mistakes again.

Customer Reviews & Testimonials

May 2019

When I phoned in for advice about my debt they were more than willing to help me understand the best ways to pay and get my debts sorted so that I could make one payment a month

Cathy M
— Pretoria —

February 2019

The service is great and the advice they give you has helped me financially.

John A
— Pretoria —

March 2019

They have helped me if you are looking for a company that cares I can vouch for them.

Abby S
— East London —

Credit Matters Contact

Contact Number



Physical Address

  • 14th Floor, Pinnacle Building cnr Strand and, Burg St Cape Town City Centre Cape Town 8001 South Africa
  • Get Directions

Postal Address

  • PO Box 7142, Roggebaai, 8012, South Africa

Opening Hours

  • Monday 08:00 – 17:00
  • Tuesday 08:00 – 17:00
  • Wednesday 08:00 – 17:00
  • Thursday 08:00 – 17:00
  • Friday 08:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed