Rating based on 57 reviews

FirstRand Bank


  • Transactional banking
  • Investments and insurance
  • Delivering superior returns

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FirstRand Bank homepage

Author FirstRand Bank. Screenshot of FirstRand Bank website. [Accessed September 1, 2021]

About FirstRand Bank

Our footprint covers the whole of Africa including Nigeria and expands throughout the United Kingdom, Dubai, Australia, China and India. Rand Merchant Bank is a division of FirstRand Bank Limited, which is wholly owned by JSE-listed FirstRand Limited.

Our history dates back to the early 1800s when we opened doors to a venture of banking services that benefited everyone who partnered with us. FirstRand works as an integrated financial services bank comprising of 4 major well-known brands: First National Bank, Rand Merchant Bank, Momentum and Wesbank.

We are different!

We offer long term value in our finance options, with a vision to be the financial services group of choice around the globe and deliver on our superior and sustainable economic returns to our shareholders and our clients.

  • FirstRand holds true to their philosophy that our people from the core of our brand.
  • We pull in, create & hold the best business ability.
  • We enable our employees to grow and become empowered and reward them suitably.
  • As the champions of FirstRand's qualities, our employees act with honesty and passion.
  • We are proud of the qualities amongst our people, especially as it adds to inventive thinking and assembles comprehensive connections.

We have flourished significantly in the banking world and operate in almost every area of the financial services sector.

At FirstRand we provide banking and insurance products and services within the retail, commercial, corporate and public sectors in South Africa and several African countries.

FirstRand Bank Services

Our services will be positioned very carefully – they will be of extremely high quality, informative and tailored to our client’s needs.

Through a dynamic team and customised banking solution focusing on what will be suitable for our clients and shareholders. We provide a range of products and services to ensure a seamless banking solution including:

Prime Services

The RMB Global Market division provide our client base with execution, financing, asset servicing, custody and clearing facilities. These services are facilitated through equities, fixed income, currencies and commodities markets. Technology has allowed us to think outside the box and use systems creating long term sustainable solutions to meet our banking needs. Our people are experienced throughout the areas of IT, operations, market and credit risk infrastructure.


With our global markets helping you navigate through the international trade markets and maximise your cash flow, we can identify growth and respond to customer, market and regulatory demands. We will target the right markets, offering you optimal growth in your business.

Working capital solutions

We offer flexible solutions to meet your ideal business finance needs – with facilities over a period of up to 18 months structured specifically to decrease your costs during your working capital cycle.

Transactional banking

You get advanced services to increase the working capital cycle of collections and payments, and liquidity management that release balances locked in working capital. This will enable you to optimise interest revenues and reduce interest costs within your business.

FirstRand Bank – Online banking

  • Loan Type Online Banking

Benefits of FirstRand Bank

  • Banking Services
  • Loan Services
  • Reward points

FirstRand is the financial service group of choice

Building strong relationships with clients and shareholders and adding value through each economic return on your investment.

We are driven through growth

We are the leading South African financial group in existing and new markets.

By growing on our existing markets in Africa, we aim to target markets which have potential growth capabilities and are best positioned to show profitable trade and investment between Africa and Asia, China and India.

We accentuate these strategies through operating franchising that represent separate branded profit centres. To be recognised as a leader in the market, each franchise delivers on superior, sustainable economic profits, recognition by employees and stakeholders and flawless execution.

The initiative of FirstRand, including the FirstRand CEO, COO and CEOs, decide the Group technique and is responsible for the general execution of the Group. Every establishment then takes responsibility for particular systems, which are executed inside of the limits of the Group's vision and shared business logic. This guarantees the Group produces economic value.

Our people from the core of our business

We believe that having experienced, passionate and willing people on board, provide a positive work environment. We believe in empowering our people through skills development to retain the best in the industry and reward them accordingly. Our employees contribute to our innovative thinking and play a major role in the relationships built with our clients and shareholders.

Our belief in values and principles through:

  • Respect and empowerment of people
  • Accountability
  • Integrity and accuracy
  • Open communication within the business
  • Employee participation
  • Long term viability

Our philosophy reflects in our owner-management culture.

Our track record for entrepreneurship and innovation differentiate us from our competitors. We encourage our people to balance profit growth with sustainable development.

Our culture

Empowerment requires accountability throughout the business, from top to bottom. We continuously commit to rigorous performance management and upskilling of our people. We are aligned to a Group strategy to retain ownership and accountability within our group. This is carried through with strategies, operational decisions and financial performance.

FirstRand recruits and develops entrepreneurial self-starters who show passion for what they do. We have proven that by employing and partnering with talented people, we consistently create entrepreneurial action that builds excellent businesses.

man holding thumbs up

FirstRand Bank is a trusted & reliable provider of online banking

In our review, FirstRand Bank adheres to the compliance criteria in accordance with the National Credit Act, where the granting the loan will not cause financial distress to the consumer.

FirstRand Bank is a registered credit provider in South Africa: NCRCP 20

Customer Reviews & Testimonials

April 2019

With FirstRand you can rest assured that they will put you first. I love collaborating with them because I know that I am going to receive the best of the best.

Siyabonga D
— Alice —

April 2019

If you are looking for great service then FirstRand is definitely the only lender that I would recommend. Their staff knows their way around loans and they are so friendly.

Amanda C
— Potchefstroom —

FirstRand Bank Contact

Physical Address

Postal Address

  • PO Box 650149, Benmore, Johannesburg, 2010, South Africa

Opening Hours

  • Monday 09:00 – 16:30
  • Tuesday 09:00 – 16:30
  • Wednesday 09:00 – 16:30
  • Thursday 09:00 – 16:30
  • Friday 09:00 – 16:30
  • Saturday 09:30 – 13:00
  • Sunday – Closed